Closed Beta Test FAQ

Dear Rover, 

Thank you for your continuous love and support! Before you proceed to the recruitment survey, you may check on the statement and detailed instructions about the ongoing Closed Beta Test Recruitment.

Q1: How will this Closed Beta Test proceed?

A1: This Closed Beta will only be available for limited testers. All data will be deleted after the test.
*Due to the IP limitation and localization progress. This test will only be available for testers in America and Canada districts. We appreciate your understanding.

Q2: When will the Closed Beta recruitment end?

A2: The recruitment will be end at 20:00 Apr. 14th, 2023 (PT).

Q3: Can I change the submitted survey?

A3: The info you submitted with the survey of the Closed Beta Test cannot be changed afterward. Each email can only submit the survey once. Please check through the information in the survey before submitting it.

Q4: How do I know I get the Closed Beta Test qualifications?

A4: We will notify you through email with the Closed Beta Test qualifications. We will also send out general notice on our official media platforms.

Q5: If I selected multiple platforms for gaming, how do I know which one I get the qualification for?

A5: We will send out detailed installing instructions base on your preference choice. If you selected multiple platforms. We will match up for you randomly. Please follow the detailed instructions in the email to join the test on relevant platform.

Q6: What's the device requirement for this Closed Beta Test?

A6: To ensure smooth your installations and a pleasant experience, we recommend minimum device config below:

[Android] Android System of 5.1 version and above, snapdragon 855 and above, and with storage of 10GB and above.
[iOS] Model of iPhone 11 and above with storage of 10GB and above.
[PC] Device references:
<System> Windows 7 64-bit
<CPU> Intel i5 -7th generation/Ryzen 2700
<Graphic Card> Geforce 1060/RX 580
<RAM> 16GB
<Storage Remains> 40G

Q7: Can I play on another device during Closed Beta Test?

A7: Each tester can have only 1 device on both PC and mobile platforms for the test. Your data will be the same on both platform as well. The device will be bound once you log in to a device during the Closed Beta Test. You cannot change device of the same platform during the test.
If you change device during the test, your account will be banned till the end of the test duration. Meanwhile, performing system reinstall, upgrades and hardware changes may also result in login failure.
Appealing for unbanning is unavailable for this test. All banned account will not be unbanned afterward. For your personal account security, we would like to kindly remind you: Don't engage in any account sharing/trading, and don't trust in any test qualification selling info, so as not to cause unnecessary losses.

Q8: Can I live-stream, screenshot, record any content during the Closed Beta Test and publish on social media?

A8: Yes, you can. However do note that all in game content of this Closed Beta Test, including art designs, audio, context, and characters, are all still under development, and they don't represent the final quality of the game.

Q9: How can I submit my feedback for the recruitment and the test?

A9: You can contact our customer service by the methods below:
Join official Discord channel: https://discord.gg/wutheringwaves, and contact customer service account: Breezes#7797
Official email address: [email protected]

✦Follow our official social media to get more latest game news.✦

Official website: https://wutheringwaves.kurogame.com/en
Facebook: https://www.facebook.com/Wuthering-Waves-108346541748778
Twitter: https://twitter.com/Wuthering_Waves
YouTube: https://www.youtube.com/c/WutheringWaves
Discord: https://discord.gg/wutheringwaves
Reddit: https://www.reddit.com/r/WutheringWaves/
TikTok: https://www.tiktok.com/@wutheringwaves_official 

 

 

 

 

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